Psychological First Aid

This course equips learners in developing a personal understanding of the effects of stress, loss, trauma and grief on others, with emphasis on self-care and personal protection. Learners will be introduced to the Red Cross Look, Listen, Link, Live model – a resiliency-building approach to emotional, psychological, and social well-being that teaches learners how to support themselves and others to cope with the effects of various types of stress.  The course uses primarily case-based learning and includes the latest evidence from the international community.

**Please note that this Psychological First Aid course is NOT the same as the Mental Health First Aid course offered by other providers.**


Course is adaptable to all audiences (Youth, Workplace, Professional Responder)


12 hours in-class OR 45-90 minutes online learning and 7 hours in-class


  •  18 years of age (recommended)
  • Psychological First Aid - Self-Care online course  (required for blended option only)


  • Successfully participate in 100% of the in-class course
  • Successfully complete the online course: Psychological First Aid – Self-Care (required for blended option only)


3-year certification in Psychological First Aid


Case-based learning and discussion will be tailored to the audience and include the following content:

  • Introduction to Red Cross 
  • Case Studies
  • Psychological First Aid Operational Principles
  • Stress, Distress
  • Loss and Grief
  • Trauma
  • Indicators
  • Vulnerable Populations
  • Supportive Communication
  • Look, Listen, Link, Live
  • Resiliency and Protective Factors
  • Protection
  • Policies, Legislation
  • Self-Care


  • Psychological First Aid Workbook (hard copy)
  • Look, Listen, Link, Live cards

For more information, visit the Red Cross website here.


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This Is First Aid

Email: Text or call: 613-799-7077